Thousands of South African workers in 2025 rely on the Unemployment Insurance Fund (UIF) when they lose jobs, take maternity leave, or face illness. But one of the biggest frustrations is struggling with UIF login problems – from forgotten passwords to the uFiling portal crashing during peak hours.
The solution is knowing exactly how to use the UIF login system step by step. In this guide, you’ll learn how to register for UIF, log in to the uFiling portal, reset your password, fix common login issues, and even use alternatives like the USSD code or WhatsApp service.
our article is written to cover every aspect of UIF login 2025 so you never waste time chasing payments or status updates.
How to Access UIF Login Portal
- Official website: www.ufiling.labour.gov.za
- Entity managing portal: Department of Employment and Labour
- Purpose: Apply for UIF, check status, update details, submit employer forms
- Availability: Free, 24/7 access via computer or mobile
New users must first register by creating a UIF account. Provide your ID number, email, mobile number, and banking details. Confirm your email, set a secure password, and then log in.
How to Register for UIF (New Users & Employers)
1. Registration for Individuals
- Visit www.ufiling.labour.gov.za
- Click “Activate my uFiling account”
- Enter South African ID number and personal details
- Provide email address and cellphone number
- Create a username and password
- Confirm registration with OTP
- Login and start using uFiling
2. Registration for Employers
Employers must register to declare employee contributions. Required forms include:
- UI-19 Form (employee details & service termination)
- UIF Salary Schedule Form (monthly contributions)
Step-by-Step UIF Login Process
- Visit the uFiling Login Page
- Enter your username and password
- Click Login
- Choose what you need:
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Submit a new UIF claim
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Track claim progress (Submitted → Pending → Approved → Paid)
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Update bank details
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Download UIF forms
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How to Reset UIF Login Password
If you forget your password or get locked out:
- Click “Forgot Password” on the portal
- Enter your ID number + email/phone
- Receive an OTP code (via SMS/email)
- Enter OTP → Create a new password
- Log in again
☎️ If this fails → call UIF at 0800 030 007 or visit a Labour Centre.
UIF Login via USSD Code & Alternative Access
Sometimes the uFiling site is down. These alternatives help:
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USSD Code: Dial 134843#
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Enter ID number → get UIF status instantly
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Works on any mobile phone
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- WhatsApp Service: UIF has tested WhatsApp bot access (check official updates).
- Call Centre: 0800 030 007
- In-person: Visit Labour Centres for manual updates
Common UIF Login Problems & Fixes
| Problem | Cause | Fix |
|---|---|---|
| Invalid ID or Username | Wrong entry / not registered | Re-check ID, register new profile |
| Portal Not Loading | Server overload | Try after hours (evenings work faster) |
| Account Locked | Too many failed attempts | Reset with OTP or call UIF |
| No OTP Received | Outdated email/phone | Update details at Labour Centre |
| Payment not showing | Employer not submitting UI-19 | Request employer compliance |
Using uFiling for Claims & Payments
Once logged in, you can:
- Apply for UIF Benefits (Unemployment, Illness, Maternity, Adoption, Dependants)
- Upload documents (ID, payslips, medical certificates)
- Track UIF status (Pending, Approved, Paid)
- Update banking details to ensure payments
- Download claim receipts
UIF Benefits You Can Access Online
- Unemployment Benefit – for retrenched/terminated workers
- Illness Benefit – if unable to work temporarily
- Maternity Benefit – up to 4 months of support
- Parental/Adoption Benefit – for new parents
- Dependants Benefit – for family of deceased contributors
uif calculator to calculate your benifits
UIF Login Security & Best Practices
- Only log in via uFiling.gov.za
- Never share login details
- Use strong passwords
- Enable email/SMS alerts for claim updates
- Log out after each session
Real User Experiences (UGC Snippets)
🗣️ “At 2 pm the portal crashed, but at night it worked in seconds.” – Reddit user
🗣️ “I couldn’t log in until my employer uploaded my UI-19 form. After that, my status updated.” – UIF claimant forum
🗣️ “The OTP sometimes takes 5–10 minutes. Be patient, it eventually arrives.” – Facebook UIF group
Common UIF Login & Status Issues
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Login Errors → Reset password using “Forgot Password.”
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Portal Down/Technical Error → Try again during non-peak hours.
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Incorrect Details → Update your records with correct ID or employment details to check uif status
UIF Contact Details & Labour Centres
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Toll-Free Number: 0800 030 007
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Website: www.ufiling.labour.gov.za
FAQs
UIF is one of the South African organizations that temporarily supports unemployed persons during their need period. Employees and employers contribute to UIF during the job duration and later get it when needed. If a person is suddenly unemployed without personal reason then he can get their Unemployed Insurance Funds while searching for a job.
Similarly, a woman who is on maternity leave can get maternity benefits and an ill person can get the illness Benefits. In this way, UIF supports many of us in difficult times. So contribute and get the UIF benefits on need. All the details are provided above with the benefits and purposes.